Cennox Analytics Hub is the central platform for Customer Care Intelligence — bringing together call center, dispatch, and service-request analytics into one place.
It hosts live operational dashboards (IT Agent Performance, CallDesk Analytics, SR & WO Master) along with Excel report workbooks used for daily/weekly reporting.
Version: 1.0.0
Maintained by: Sonu Raghuwanshi
Team: Data Analytics & Operations, Cennox
For questions or feature requests, use the Contact Support option.